At Azra Bilal, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• Personal details you provide (such as name, email address, phone number, and any details you share when booking a session or submitting an inquiry).

• Information you provide during therapy-related communications, including forms, feedback, or messages.

• Non-personal data such as IP address, browser type, device information, and how you interact with our website (e.g., pages visited, session duration).

How We Collect Information

We collect personal information when you:

• Book a session or complete an inquiry form.

• Contact us via email, phone, or other communication channels.

• Subscribe to updates, newsletters, or resources.
  Non-personal information may be automatically collected through cookies and similar technologies.

Why We Collect Information

We collect your information for the following purposes:

1. To provide, personalize, and improve our services.

2. To respond to inquiries and manage session bookings.

3. To communicate updates, reminders, and relevant resources.

4. To maintain records for professional and legal compliance.

5. To analyze website performance and improve user experience.

How We Store & Protect Your Information

Your personal information is stored securely and is only accessible to authorized personnel. We do not share, sell, or disclose your information to third parties, except where required by law or with your explicit consent.

Communication with You

We may contact you regarding appointments, session updates, reminders, feedback requests, or to share helpful resources. Communication may be sent via email, phone, or text message.

Cookies & Tracking

Our website may use cookies to improve functionality and enhance user experience. These may collect non-personal browsing data (e.g., pages visited, time spent on site). You can adjust cookie settings in your browser at any time.

Your Rights & Consent

You have the right to:

• Request access to your personal information.

• Ask for corrections or updates.

• Withdraw consent for us to process your data.

• Request deletion of your information, subject to legal or professional record-keeping requirements.

To exercise these rights, please contact us at info@azrabilal.com / Contact Us

Policy Updates

This privacy policy may be updated from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out via info@azrabilal.com